STO on demand

Offered in the Buckingham and Masson-Angers sectors, STO on demand is an on demand public transit service. It complements the available standard public transit service to better meet transportation needs within those sectors.  

  • bookings required; 

  • offered for transportation within those sectors from and to rendez-vous points such as a bus stop or other reference point; 

  • offered door to door to paratransit customers only; 

  • flexible and adapted to your transportation needs; 

  • a practical way to get where you want to go, when you want, within those sectors, during standard service hours; 

  • riders traveling in the same direction can share a vehicle 

  • service offered by Taxi Loyal. 

Book a ride

Plan ahead or book within as little as 20 minutes.

Three ways to book:

  1. With the STO on demand mobile app:

    • download the STO on demand free app;

      Download Transit app on apple store  Download Transit app on Android

    • set up your account or open a session;
    • book your ride; and
    • get to the rendez-vous point 5 minutes ahead of time.
  2. Online, through the booking site:

  3. By calling 819 525-8932* 

* Credit card payment is not an option when booking by phone. You will have to pay the driver in cash. To pay by credit card, book your ride through the mobile app or online.

 Once the booking is completed, you will receive:

  • an email confirmation;
  • a reminder the day before;
  • a reminder one hour before your pick-up time; and
  • a reminder 10 minutes before your pick-up time.

Good to know:

  • If you book through the mobile app, you will receive mobile notifications.
  • If you book online or by phone, you will receive text message notifications.

Plan a trip through the Transit app

When you plan a trip through the Transit app in the Buckingham and Masson-Angers sectors, the STO on demand service will appear in your trip options. You can book right away because Transit will redirect you to the STO on demand app. 

When you use Transit to book STO on demand to the Georges park-and-ride / Route 148 to transfer to route 97 or 93, the app will choose the schedule that will get you there for the next bus.

Schedules, fares and payment options


  • Mondays to Fridays, from 6 a.m. to 10 p.m.
  • Saturdays, Sundays and holidays from 7 a.m. to 9 p.m


The fare is the same as for the regular service.

Take advantage of fare reductions, free rides and promotions

Student, Senior or ÉCHO: send your 16-dogit Multi card number to Once we have updated your profile, the fare reduction will automatically be applied when you book your trip.

Will there be children riding with you? To take advantage of the free rides for children aged 5 and under or the Family Fare, click on “Add a reduction/enrollment” before confirming the booking. Indicate the number of children and click on “Confirm”.

Payment options

Do you have a validated Multi card? The STO on demand service is included! Simply send your 16-digit Multi card number to ahead of time.

So you use STO on demand from time to time? Pay for your trips:

  • by credit or debit card* when you book online or through the STO on demand app
  • with cash ** 
  • with a bus ticket.

NOTE: Because the vehicles are not equipped with readers, the e-wallet and 1, 3 and 7-day passes cannot be used for STO on demand.

*Payment by credit or debit card

This option is only available on the STO on demand app and online, on the booking site.

  • Pay each booking separately; 
  • Add credits to your virtual account, which will be debited to pay for your rides.

**Paying the driver

Choose this option if:

You wish to use cash or a bus ticket to pay for your ride.

If you have a valid STO pass. Be sure to send us your Multi card number ahead of time to

Other information and rules

STO on demand vehicles are accessible and can carry up to five (5) people, including one in a wheelchair. Given that this is a public transit service, you may be paired with other riders travelling in the same direction.

Car seats are not provided. As with taxis, they are not mandatory, but if you wish, you can bring them with you and install them as you wish.

Children under 14 years of age must be accompanied by an adult. Children aged 14 and over may ride on their own.

Guide dogs, service dogs and small pets are permitted on board. Small pets must be kept in a closed crate, in the rider’s lap. They must not make a mess or inconvenience the other riders.

Anything brought on board by a rider must at all times remain with them and under their control. Nothing may be stored in the vehicle’s trunk.

Consult the terms and condition of use of the service. 

Learn more 

By email: 

Book your trip : 819 595-8932

Mondays to Fridays: 6 a.m. to 9 p.m.
Saturdays, Sundays and holidays: 7:30 a.m. to 9 p.m.