All ears for you

Determining the level of satisfaction of our customers is important to us. We regularly conduct surveys to better understand your needs and expectations. 

Would you like to share your views about public transit?

We invite you to check and fill out the surveys underway and share your comments.

You can also let us know about your experiences at our service points after each visit. Consult the questionnaire here or by scanning the applicable QR code right there at the service point.

Surveys underway

Terms and conditions

Your participation is entirely voluntary. Your responses are used strictly for statistical purposes. 

Unfortunately, you are not eligible if you are under 16 years of age, employed by STO or a marketing research firm.

Check our general terms and conditions (in frech only). 

If you have any questions, you can reach us at