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You haven't traveled with us for a while? Your habits may have changed and so may our schedules and routes. Here are some tips to help you plan your return to our public transit system.

Interesting fact:

Face coverings are no longer mandatory on board, but if you feel the need, don't hesitate to wear it.

Find the pass that suits your needs!

We offer a variety of transit passes to meet the needs of both occasional and frequent travellers. Make sure you have the right one on hand!



                        On average, MORE than 28 monthly trips                                   On average, LESS than 28 monthly trips                                                                          (or 14 round trips)                                                                        (or 14 round trips)

Schedule your trips!                              

  • Use the Plani-Bus to create your route;
  • To stay informed in real time during your trips, download the free Transit mobile application;
  • Stay informed by receiving alerts about your routes, subscribe to Info-réseau alerts;
  • To find out when your next trip will be, use the Infobus services:
    • By text message at 819778: enter the stop number in the message;
    • By telephone at 819 778-5555;
  • Call 819 770-3242 to reach the Customer Relations Department during business hours.

Need to take more than one bus?  

To travel with OC Transpo

Your STO Multi card allows you to transfer and travel on the O-Train and OC Transpo buses. To learn more.

To travel with Transcollines

Transcollines tickets are accepted on the STO and OC Transpo transit systems. To learn more.

New on the transit system

Changes to downtown Ottawa

Consult the map of the actual STO routes in downtown Ottawa

Summary of the main changes


  • The only changes on the Quebec side are for routes 11, 17 and 48, which now take boulevard Maisonneuve and the Portage Bridge heading to Ottawa.
  • The stops on Wellington Street between Kent and Elgin and on Mackenzie Avenue have been decommissioned.

Relocation of stops and closure of park-and-ride lots

In order to comply with safety and accessibility standards, several bus stops have had to be relocated over the past two years.

In addition, the Les Promenades and Centre Robert-Guertin park-and-ride lots are permanently closed.

To learn more

Interesting tips :

Contactless door opening:

  • Wait until the green light is visible above the doors;
  • Pass your hand between the handles without touching them;
  • The doors will open automatically.

To learn more.

Discover some tips and tricks to make your travel easier.



Travelling together, it's...

Friendliness, respect for other passengers and employees, and good manners on board are essential to facilitate your experience. Here are some tips for travelling together.

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The Customer Relations team remains available to answer your questions and to accompany you on your travels. To reach a customer relations agent during business hours, call 819 770-3242.

Other links




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