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Summary of the main changes

  • The only changes on the Quebec side are for routes 11, 17 and 48, which now take boulevard Maisonneuve and the Portage Bridge heading to Ottawa.
  • The stops on Wellington Street between Kent and Elgin and on Mackenzie Avenue have been decommissioned.
  • Route 200 will not run this summer due to low ridership. Route 400 will continue to serve those customers.

Details of the new circuits in downtown Ottawa

Regular routes and certain major peak period routes - 23, 24, 34, 134, 55, 59, 67, 87, 200 and 400, as well as routes 36, 37, 37, 38 and 371 (weekends and before 9 a.m. weekdays)

These buses run along the dark blue circuit on the map, serving the Lyon Station and Confederation Line when heading to Ottawa.

  • Heading to Ottawa, these buses take the Portage Bridge, Lyon and Slater streets, and the Mackenzie King Bridge (Rideau Centre stop).
  • Heading to Gatineau, these buses start on the Mackenzie King Bridge (Rideau Centre stop), then take Albert, Kent and Wellington streets, and finally cross the Portage Bridge, as usual.

Certain route 34 buses will be designated 134

As of June 21, route 34 buses serving the Plateau district are designated as 134. This make it easier to distinguish the ones going no further than the Plateau district (route 134) from those continuing to the Allumettières park-and-ride (route 34). This new designation replace the 34x designation. There are no changes in the designation of buses heading to Ottawa. All buses starting at the Allumettières park-and-ride and at the Plateau district are designated as 34.

  • Heading to Gatineau
    • Riders going to the Plateau district can take either a 34 or 134 bus.
    • Riders going to the Allumettières park-and-ride should take a 34 bus to avoid having to transfer in the Plateau district.

Regular routes 31, 33 and 35, as well as routes 36, 37, 371 and 38 (weekdays after 9:15 a.m.)

These buses run along the turquoise circuit on the map, passing close by the Lyon Station and Confederation Line when heading to Ottawa.

  • Heading to Ottawa, these buses take the Macdonald-Cartier Bridge, King Edward, Rideau and Waller streets, the Mackenzie King Bridge, and Albert, Kent and Wellington streets.
  • Heading to Gatineau, these buses take King Edward, Rideau and Waller streets, the Mackenzie King Bridge, and Albert, Kent and Wellington streets, and finally cross the Portage Bridge, as usual.

Peak periods for the Aylmer sector and Plateau district – routes 22, 25, 26, 29, 40, 41, 45, 47 and 48

These buses, which are only in service during peak periods, run along the orange circuit on the map.

  • Heading to Ottawa, these buses take their usual route to the Portage Bridge, and then take Lyon, Slater and Bank streets.
  • Heading to Gatineau, these buses start at the Lyon station, and then take Slater, Bank and Wellington streets, and finally cross the Portage Bridge, as usual.

GREEN CIRCUIT: Peak periods for the Hull, Gatineau, Buckingham and Masson-Angers sectors – routes 11, 17, 20*, 27, 85, 88, 93, 94, 95 and 98

These buses, which are only in service during peak periods, run along the green circuit on the map.

  • Heading to Ottawa, these buses take their usual route to the Portage Bridge, and than take Wellington, Bank, Queen and Lyon streets.
  • Heading to Gatineau, these buses start on Bank at Queen, then take Lyon Street, and finally cross the Portage Bridge, as usual.

* This has been the route 20 circuit since August 26, 2019.

STO route transfer details

Transfers between the green and dark blue circuits

Heading to Ottawa, riders taking route 11, 17, 27, 85, 88, 93, 94, 95 or 98 on the green circuit can transfer to one of the STO's dark blue circuit routes (23, 24, 36, 37, 371, 38, 55, 59, 87 or 200/400) at one of the following stops:

  • #5048 (Wellington/Lyon), by crossing the street to stop #5116 (Lyon Station) or to the O-Train's Lyon Station; or
  • #5112 (Lyon Station), by crossing the street to stop #5116 (Lyon Station) or to the O-Train's Lyon Station.

Heading to Gatineau, riders taking route 11, 17, 27, 85, 88, 93, 94, 95 or 98 on the green circuit could first take one of the STO's dark blue circuit routes (23, 24, 34, 134, 36, 37, 371, 38, 55, 59, 87 or 200/400) or the O-Train Confederation Line, and then transfer at one of the following stops:

  • #5130 (Albert/Bank), by walking to stop #5108 (Bank/Queen); or
  • #5131 (Kent/Sparks), by walking to stop #5112 (Lyon Station).

Transfers between the orange and dark blue circuits

Heading to Ottawa, riders taking route 22, 25, 26, 29, 40, 41, 45, 47 or 48 on the orange circuit can transfer to the STO's dark blue circuit numbers (23, 24, 34, 134, 36, 37, 371, 38, 55, 59, 87 or 200/400) at any of the following stops in downtown Hull or downtown Ottawa, depending on their route, as follows:

  • #2604 (Terrasses de la Chaudière);
  • #2616 (du Portage/de l'Hôtel-de-Ville);
  • #2614 (de l'Hôtel-de-Ville/Laurier);
  • #5116 (Lyon Station); or
  • #5120 (Slater/Kent).

Heading to Gatineau, riders taking route 22, 25, 26, 29, 40, 41, 45, 47 or 48 on the orange circuit could have to take one of the STO's dark blue circuit routes (23, 24, 34, 134, 36, 37, 371, 38, 55, 59, 87 or 200/400) or the O-Train Confederation Line, and then transfer at the following stop:

  • #5050 (Wellington/Lyon);

Bus stop changes

Due to these route changes, certain stops had to be slightly relocated and others discontinued. There are also be some new stops. See details below:

Discontinued stops Relocated stops No change New stops
5030 - Wellington/Metcalfe 5050 - Wellington/Lyon 5112 Station Lyon 2689 - Maisonneuve/Sacré-Cœur
5042 - Wellington/Bank 5048 - Wellington/Lyon 5138 – Centre Rideau 5008 - King-Edward / York
5040 - Wellington/Bank 5108 – Bank/Queen 5136 – Centre Rideau 5116 - Station Lyon
5034 - Wellington/O'Connor   5014 Rideau/Cumberland 5120 - Slater/Kent
5032 - Wellington/Metcalfe   5003 – King Edward/St-Patrick 5124 - Bank/Wellington
5026 - Mackenzie/Rideau     5128 - Slater/O'Connor
      5130 - Albert/Bank
      5131 - Kent/Sparks
      5132 - Slater/Metcalfe
      5134 - Albert/Metcalfe

Check your route before you head out!

 

 

Plan your trips

You would like to plan your trip based on these latest changes in downtown Ottawa?

You would like to transfer between the STO and OC Transpo buses?

You are an Ottawa resident and would like to use the STO to get to the Quebec side?

Consult our Plani-Bus trip planner or download the Transit app on iPhone or Android.

Fares and tickets

You can use the STO's e-wallet on OC Transpo buses, but first you have to validate it on an STO bus, which entitles you to an electronic transfer for up to two hours. You cannot use the STO's e-wallet when starting a trip on OC Transpo. Other fare packages, such as the one-day, three-day and seven-day passes may be suitable for you for occasional trips.

IMPORTANT: If your trip starts on OC Transpo, you must pay your fare at an O-Train station vending machine, pay cash on the bus and ask the driver for a transfer, or use the Presto card mobile wallet.

For additional information: 

Contact us

The Customer Relations team is pleased to answer your questions and help you through these changes. You can reach one of our agents by calling 819 770-3242, or you can write us.  

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